Fictional guesthouse, Jomtien

Review replies

Little Lamp Guesthouse

Drafts a reply to each review, in the guest's language, with an English gloss beside it.

ร่างตอบรีวิวเป็นภาษาของแขก และมีภาษาอังกฤษคู่กัน

DemoMade-up businessNothing is sent

The owner posts these. A reply here does not promise money.

good · English · 5 stars on the card

Quiet courtyard room, and someone answered us quickly. We felt looked after. We would stay again.

Draft reply · not posted

Thank you for the kind words. We are glad the courtyard room was quiet and that someone answered you quickly. It was a pleasure to look after you, and we would be glad to see you again.

mixed · English · 3 stars on the card

The room was clean. Check-in took a long time, and the street was noisy after midnight. We did not realise breakfast was extra until we arrived.

Draft reply · not posted

Thank you for your feedback. We are sorry check-in took a long time. Some rooms face the road, which can be noisy after midnight. Breakfast is not included in the room rate, and we are sorry this was not clear before you arrived. We will look at how we share this.

angry · Chinese · 1 stars on the card

空调基本不制冷，房间又热又闷。晚上给前台发了消息，等了快两个小时没有人回。我要退当晚的房费。

Draft reply · not posted

谢谢您把这些问题告诉我们。空调不制冷，房间又热又闷，让您住得不舒服，我们很抱歉。您晚上发消息后等了很久才有人回复，这也让您失望，我们同样抱歉。您提出的退当晚房费的要求，老板会亲自查看。

English: Thank you for telling us about these problems. We are sorry the air conditioning was not cooling and the room was hot and stuffy. We are also sorry you waited a long time for a reply after your message at night. The owner will look at your request for a refund of that night's room rate.

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